The retail & e-commerce growth problem
Our deepest specialization. We run the entire D2C engine: store and PDP conversion, paid acquisition across Meta, Google and TikTok, lifecycle sales through email and WhatsApp, and the post-purchase experience that builds repeat buyers. For offline retail we drive footfall with geo-fenced campaigns and local search dominance. Retail clients in our portfolio average 3-5x sales growth in 12 months and CAC reductions of 30%+ as lifecycle sales compounds.
- Thin margins punish inefficient acquisition
- Retention decides whether growth compounds
- Creative fatigue hits fast in feed-based channels
How the email marketing program solves it
Email remains the highest-ROI channel in marketing - a 21:1 average return - because it is owned, cheap and precise. We build lifecycle systems, not newsletters: welcome flows that onboard, browse and abandoned-cart flows that recover sales, win-back flows that reactivate, and segmentation that sends the right message to the right tenth of your list. Deliverability is engineered, not hoped for. Our clients average 42% open rates on flows and see 18-25% of monthly sales from email alone.
- Lifecycle map with every flow and trigger
- Welcome + cart + win-back flow builds
- Segmentation architecture
- Deliverability audit and domain fixes
- Monthly performance report with sales attribution
Our approach, adapted to your vertical
- Unit-economics-first: CAC, LTV, payback targets
- Creative velocity: weekly testing across formats
- Lifecycle sales: email, WhatsApp, loyalty, referral
- Catalogue and feed optimization across channels