Strategy

February 28, 2026 · 10 min read · By the Zorvent growth team

The 12 KPIs Every Growth Dashboard Needs (and the 3 That Lie)

The reporting hierarchy that separates sales truth from vanity - and the metrics you should quietly stop reporting.

#kpi#analytics#reporting#dashboard
Strategy - 10 MIN READStrategy10 MIN READZORVENT

Dashboards are decision tools, not scrapbooks

Most marketing dashboards are designed to look busy - dozens of metrics, no hierarchy, no decision attached. The useful dashboard has one job: tell you where to put the next rupee and the next hour. Everything else is decoration.

The twelve that matter

Acquisition: CAC, blended CAC, paid share of total acquisition. Conversion: conversion rate, CVR by source, cost per qualified action. Retention: repeat purchase rate, LTV, LTV-to-CAC. And the compounders: organic profit share, lifecycle profit share, payback period. Twelve numbers, one page, reviewed weekly.

The three that lie: impressions (nothing without engagement context), click-through rate as a goal (a good CTR on the wrong audience is a fast route to CAC ruin), and email open rates above 60% (a suspicious signal that your list is small or stale).

The weekly review rhythm

The dashboard is only worth its time if it drives a decision: every week, one number gets budget, one gets a test, one gets killed. When the dashboard feeds a decision loop, the metrics take care of themselves. When it is a scrapbook, it is a cost.


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