E-commerce

GMV

Quick answer

Gross merchandise value - total sales before costs and returns.

Definition

GMV is the top-line sum of orders through the store (or platform) before deductions. It sizes a business quickly but says nothing about health - high GMV with thin margins and heavy returns can be worth less than a quarter of its figure in real contribution.

Why it matters

We read GMV next to contribution margin and returns rate. Topline flatters; margin informs.


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