E-commerce

Cart Abandonment

Quick answer

The ~70% of filled carts that never check out - and the flows that save them.

Definition

Roughly seven in ten filled carts are abandoned - to shipping cost shock, forced accounts, slow pages, simple distraction. Recovery is an engineering problem: exit offers, one-page checkout, wallets, and an email/WhatsApp sequence across 72 hours.

Why it matters

Abandonment recovery is the fastest revenue most stores ever add. Our three-touch flow recovers 5-12%.

Benchmarks

70.2% average abandonment rate (Baymard); flows recover 5-12%


All glossary terms

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